Refund & Exchange

Returns & Refunds

We've Got You Covered

We want every Mebrand purchase to feel right. If something is not as expected here is exactly how we handle it.


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7-Day Easy Returns No Unnecessary Questions If something is wrong, we will make it right. Simple as that.
1
Eligibility
✓ Eligible for Return

Request made within 7 days of delivery

Product is unused, unwashed and in original condition with all tags and packaging intact

Item is not damaged, stained or missing parts
✕ Not Eligible for Return

Innerwear, socks or accessories for hygiene reasons

Customised or personalised products

Items marked as Final Sale or clearance
2
How to Request a Return
1
Contact Us Within 7 Days
Email support@mebrand.in or WhatsApp +91 70163 02275
2
Share Your Order Details
Mention your order number and reason for return. Photos help us process faster.
3
We Respond Within 24 Hours
Our team will confirm eligibility and share the next steps.
4
Return Picked Up or Shipped
We arrange pickup if available at your pincode or share the return address for self-shipping.
3
Exchange Process

You can exchange for a different size or colour, subject to availability. Exchanges are processed after we receive and inspect the returned item.

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If your requested item is out of stock, we will issue a full refund or store credit — your choice. Store credit is issued within 24 hours of return approval.
4
Refund Process
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Original Payment
Refunded within 5–7 business days after return is received and approved
🎁
Store Credit
Issued within 24 hours of return approval use on your next order
ℹ️
Shipping charges are non-refundable unless the return is due to an incorrect or damaged product.
5
Wrong or Damaged Product

If you receive a damaged, defective or incorrect product we take full responsibility.


Report within 48 hours of delivery

Send clear photos or a short video to support@mebrand.in

If claim is valid free replacement or full refund, no questions asked
6
Return Shipping

If pickup is available at your pincode our courier partner will collect the item from you

If pickup is not available you will need to self-ship to our return address

We will share the return address when you initiate the request
Need Help?
We are always here for you
📧
support@mebrand.in
💬
+91 70163 02275 WhatsApp
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Reply within 24 hours · Monday – Saturday